human capital

Michael Hampton's picture

The TSA Follies

"Your safety is our priority," the Transportation Security Administration web site tells us. So how does the TSA explain these four ways it's keeping air travelers unsafe?

Michael Hampton's picture

Low morale at TSA leads to distraction, attrition

Transportation Security Administration employees have a hard time getting their workplace concerns addressed, despite several agency initiatives, contributing to low morale and one in six screeners quitting their jobs each year, and potentially threatening airline security.

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